Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the XYRENA.COM website and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Xyrena include XYRENA.COM. The Xyrena website is a e-commerce site. By using the Xyrena website, you consent to the data practices described in this statement.

Collection of your Personal Information

Xyrena may collect personally identifiable information, such as your name, birthdate, mailing address, e-mail address, and phone number. If you purchase Xyrena's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. Xyrena may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income, political affiliation, and race. We may gather additional personal or non-personal information in the future.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Xyrena's public features like reviews on product pages, this information may be collected and used by others.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Xyrena. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Xyrena website. 

Use of your Personal Information

Xyrena does not sell, rent or lease its customer lists to third parties.

Xyrena collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Xyrena may also use your personally identifiable information to inform you of other products or services available from Xyrena and its affiliates. Xyrena may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Xyrena may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Xyrena may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Xyrena, and they are required to maintain the confidentiality of your information.

Xyrena may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Xyrena or the site; (b) protect and defend the rights or property of Xyrena; and, (c) act under exigent circumstances to protect the personal safety of users of Xyrena, or the public.

Tracking User Behavior / California Do Not Track Disclosure

Xyrena may keep track of the websites and pages our users visit within Xyrena, in order to determine what Xyrena services are the most popular. This data is used to deliver customized content and advertising within Xyrena to customers whose behavior indicates that they are interested in a particular subject area.

Xyrena does not track its customers across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.

Our Service Providers / External Data Storage Sites

We may use the following third-party service providers named below to process and store your data:

Any personal information we hold about you is stored and processed in accordance with the UK’s Data Protection Act 1998 and the General Data Protection Regulation (GDPR).

Payment Gateways

Klarna: In order to be able to offer you Klarna's payment options, we will pass to Klarna certain aspects of your personal information, such as contact and other details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options to you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy policy.

PayPal: We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details. 

ACH Payments: Xyrena uses Plaid Technologies, Inc. (“Plaid”) to gather End User's data from financial institutions. By using the ACH payment method you grant Xyrena and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy

Amazon Pay: We accept payments through Amazon. When processing payments, some of your data will be passed to Amazon, including information required to process or support the payment, such as the purchase total and billing information. Please see the Amazon Pay Privacy Policy for more details.

Credit/Debit Cards (including Apple Pay & Chrome Payments): We accept debit and credit card payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details. 

Use of Cookies

The Xyrena website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Xyrena pages, or register with Xyrena site or services, a cookie helps Xyrena to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Xyrena website, the information you previously provided can be retrieved, so you can easily use the Xyrena features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Xyrena services or websites you visit.

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, Xyrena uses the following:

256-bit Secure Socket Layer encryption

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Xyrena does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Data Subject Rights

Under Chapter 3 of the GDPR each Data Subject has eight rights. These are:

  1. The right to be informed; This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.
  2. The right of access; this is your right to see what data is held about you by a Data Controller.
  3. The right to rectification; the right to have your data corrected or amended if what is held is incorrect in some way.
  4. The right to erasure; under certain circumstances you can ask for your personal data to be deleted. This is also called ‘the Right to be Forgotten’. This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.
  5. The right to restrict processing; this gives the Data Subject the right to ask for a temporary halt to processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.
  6. The right to data portability; a Data Subject has the right to ask for any data supplied directly to the Data Controller by him or her, to be provided in a structured, commonly used, and machine-readable format.
  7. The right to object; the Data Subject has the right to object to further processing of their data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing.
  8. Rights in relation to automated decision making and profiling; Data Subjects have the right not to be subject to a decision based solely on automated processing.

 If you have created a Xyrena account our site provides you the opportunity to review, correct, and erase your account information. You may easily do this by going to https://xyrena.com/privacy-settings

Please keep in mind that once your information is erased we cannot restore your reviews, points/rewards, order history, etc.

Disconnecting your Xyrena Account from Third Party Websites

You will be able to connect your Xyrena account to third party accounts. BY CONNECTING YOUR XYRENA ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED INTHIS MANNER, DO NOT USE THE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may disconnect their accounts from third-party websites by visiting their MY ACCOUNT page.

E-Mail Communications / Opt-Out & Unsubscribe

From time to time, Xyrena may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Xyrena or click on a link therein.

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may manage their subscriptions and opt-out of receiving any or all communications (except for transactional e-mails such as order and shipping confirmations) from Xyrena from the MY ACCOUNT dashboard or by clicking the unsubscribe link provided at the bottom of promotional e-mails.

Sale or Acquisition of Business Units

As we continue to develop our business, we may buy or sell business divisions or companies/brands, we may merge or combine with another company, or our company itself, or all or a significant part of its assets, may be acquired by another company. In such transactions, customer information is generally one of the transferred and shared business assets. We will share your personal data in those cases where we sell or negotiate to sell our business to a buyer or prospective buyer. In this situation, Xyrena will continue to ensure the confidentiality of your personal data and give you notice before your personal data is transferred to the buyer or becomes subject to a different Privacy Policy.

Changes to this Statement

Xyrena will occasionally update this Statement of Privacy to reflect company and customer feedback. Xyrena encourages you to periodically review this Statement to be informed of how Xyrena is protecting your information.

Contact Information

Xyrena welcomes your questions or comments regarding this Statement of Privacy. If you believe that Xyrena has not adhered to this Statement, please contact Xyrena at:

Xyrena
9901 Brodie Lane Ste 160-836
Austin, TX 78748

Email Address:
admin@xyrena.com 

Personal Data Request / Right To Be Forgotten:

Per GDPR regulations you may request personal data export/erasure anytime here: https://xyrena.com/privacy-settings/


Effective as of June 01, 2015
Last Updated April 22, 2019